Support & Documentation

Learn how to access a meeting room using Polycom RealPresence

 How do I dial a room?

  • Follow the link to download a trial version of Polycom RealPresence Desktop for Windows and Apple OSX:

    http://www.polycom.co.uk/forms/realpresence-desktop-trial.html

  • Launch the program

    Enter the room name using the dialpad field in this format: room.name@companyname.vc

  • You will be taken to a meeting screen where you should enter the 4-Digit Host PIN that you were given in your invite, using the Keypad.

    *Note that the Dialpad supports alphabetic letters as well as numeric characters when entering information.

How do I use a PIN?

Host PINs

As a Host, all you need to do is enter your 4-Digit PIN as the room is being opened.

Guest PINs

If you're a Guest, enter the 4-Digit PIN that you were given in your invite when prompted.

When your Host is already in the room, a meeting can begin straight away. However we will keep the room closed until your Host arrives.