Support & Documentation

What information do I need in order to add my customers?

The Free Trial section of the Dashboard allows customers to set themselves up by creating a username (email address) and password.

They will receive an email asking them to validate their password, then enter their first name, surname, company name and select a room name and their 4-Digit PIN. Note: A Host PIN is mandatory, but a Guest PIN is optional.

 

Alternatively you can set customers up from within your Reseller account. The following details are needed to enrol your customers:

  • Their company's name
  • Their contact list: first name, surname and email
  • Their preferred room names. 

Please note that users can always edit their personal and room details from their Dashboard when they log into their account.