We will never sell information about you to a third party for marketing purposes.
When you set up an account with The Service Provider (the Provider), you acknowledge that we may use
• Information provided to or held by The Service Provider (the Provider) will be
fairly and lawfully processed; processed for limited purposes; adequate, relevant and not
excessive; accurate; not kept longer than necessary; processed in accordance with
individuals' rights; kept secure; and not transferred to countries outside the European
then you should not sign up for a video collaboration platform account. If you have signed up but have doubts,
then you should close your account immediately.
When you create an account with The Service Provider (the Provider), you give us information that we use
to provide a service to you and understand more about your experience of our
products and services:
• To create an account with The Service Provider (the Provider), you must give us personal details. You may give us
more information which we may use to improve our services. You understand that, by
creating an account, The Service Provider (the Provider) will be using your data and details about your usage of our
products and you agree to this.
• The information you give us may reveal or allow others to identify you. By giving us
information, you are expressly and voluntarily accepting the terms and conditions of
The Service Provider (the Provider)’s terms and conditions freely accepting and agreeing to our processing of your
voluntary on your part. You have the right to withdraw or modify your consent to
The Service Provider (the Provider)’s collection and processing of the information you provide at any time but if you
do so then access to this free trial service will cease.
You may be asked to answer questions about your experience of our products on
an ad-hoc basis:
• By creating an account with The Service Provider (the Provider) you agree to receive questions on an ad-hoc basis. If
you choose to answer those questions we will use that information understand how you
have used this service and how we can improve it. For more details please refer to our
Terms and Conditions.
When you contact us in person, we collect information to respond to your
questions and better serve you:
• We may collect information that helps us categorise your question, respond to it, and, if
use this information to analyse trends and customise our support service.
We collect information when you visit site of The Service Provider (the Provider) and interact
with us directly
We collect information from the devices and networks that you use to access
The Service Provider (the Provider). This information helps us improve our products and
• When you visit or leave The Service Provider (the Provider), we automatically receive the URL of
the site from which you came or the one to which you are directed. We also receive the
internet protocol address of your computer or the proxy server that you use to access the
web, your computer operating system details, your type of web browser, your mobile device
(including your mobile device identifier provided by your mobile device operating system),
your mobile operating system (if you are accessing our services using a mobile device), and
the name of your ISP or your mobile carrier. We may also receive location data passed to us
from third-party services or GPS-enabled devices that you have set up.
One of the purposes of our free trial is to improve our products and services, and
this means that we may also create innovative ways to collect information on the Service:
• The Video Collaboration platform is a dynamic product, which means it may change as we seek to improve the
services it provides. When we introduce new features, we will let you know if those features
we will let you know about this and ask you to review the changes carefully. If you agree to
the changes, simply continue using our service. If you do not agree please cancel your
that The Service Provider (the Provider) has about you and your account. Using the Service Provider (the Provider) after a notice of changes
has been communicated to you or published by us in the public domain shall constitute
consent to the changed terms or practices.
We may send you messages relating to our products and services at any time. We
conduct our own surveys and polls:
• We will communicate with you through email. We may send you surveys on an ad-hoc basis.
These messages will be sent to you based on the information we collect about your use of
our service. The Service Provider (the Provider) tracks the open rate of emails sent to you. You may ignore emails and
survey requests sent by The Service Provider (the Provider) at any time.
We may use the information you give us to customise your experience with
The Service Provider (the Provider):
We will not share the information we hold:
We do not have access to the content of your video conference:
We may disclose your personal information if compelled by law or to enforce our
Terms and Conditions:
subsidiary, or division, or as the result of a change in control of the company
or one of its affiliates, or in preparation for any of these events. Any third party to which
The Service Provider (the Provider) transfers or sells The Service Provider (the Provider)’s assets will have the right to continue to use the
You can close your account at any time:
• If you close your account then records relating to your information as an individual will
generally be deleted within 7 working days but depersonalised aggregated information may
continue to be used. We are not responsible for cached information that may appear as a
result of your use of this service such as search engine results that show you have at one
time held an account with The Service Provider (the Provider). Information connecting you to the use of The Service Provider (the Provider)
services may be displayed in search engine results until the search engine refreshes its cache.
We keep your information for as long as your account is active or as needed:
• We retain the information you give us while your Video collaboration Platform account exists or as needed to
provide you services. We may retain your information after you close your account if
retention is reasonably necessary to comply with our legal obligations, meet regulatory
our Terms and Conditions. We may also retain information for as long as is necessary to
provide support-related reporting and trend analysis.
• When you create an account with The Service Provider (the Provider) you accept your obligations as an account
Terms and Conditions and other The Service Provider (the Provider) operations policies. This includes respecting all
intellectual property rights that may belong to third parties, like trademarks or copyrights.
• You must not broadcast or otherwise disseminate any information that may infringe on the
rights of others or which may be deemed to be injurious, violent, offensive, racist, or
xenophobic, or which may otherwise violate the purpose and spirit of The Service Provider (the Provider) and its users.
• You must keep your username and password confidential and not share it with others. Any
to the restriction, suspension, or termination of your account without notice.