Support & Documentation
OUR CONFERENCING VIDEO CONNECTIONS REQUIRE CERTAIN PORTS TO BE OPEN ON YOUR CORPORATE FIREWALL. THESE CAN BE WHITELISTED AGAINST KNOWN IP ADDRESSES WITHIN OUR INFRASTRUCTURE TO ENSURE THAT YOUR SECURITY TEAM IS HAPPY. TO MAKE THE MOST OF THE FLEXIBILITY AND POWER OF THE MEETONVC PLATFORM AN EXTENSIVE RANGE OF PORTS MUST BE OPENED, ALLOWING MANY CONCURRENT CONNECTIONS TO UTILISE AUDIO, VIDEO, PRESENTATIONS, PARTICIPANT INFORMATION AND MORE.
Below is the complete list of ports that you will need to ensure are open.
|
Port Range |
Type |
Direction |
Required For |
Description |
|
80 |
TCP |
In/Out |
HTTP |
Web Site Access. |
|
443 |
TCP |
In/Out |
HTTPS |
Secure Web Site Access. |
|
5060 |
TCP |
Out |
SIP |
Sip Signalling |
|
5061 |
TCP |
Out |
SIP |
Secure SIP Signalling |
|
1719 |
UDP |
In/Out |
H.323 |
H.323 RAS Signalling |
|
1720 |
TCP |
In/Out |
H.323 |
H.225 Call Setup |
|
3478 |
UDP |
In/Out |
Lync |
For use in strict networks, ensure the client can connect to the Lync AV Edge Server on this port. |
|
33,000 – 39,999 |
TCP |
Out |
H.323 |
H.323 Q931/H.245 Signalling |
|
40,000 – 49,999 |
TCP & UDP |
Out |
All protocols |
All Media (RTP/RTCP, RDP) |
The IP addresses for white listing against the above Firewall exceptions are as follows:
|
Address Range |
Location |
|
185.45.3.100 – 118 |
UK - London |
|
185.45.3.132 - 141 |
UK - London |
|
43.245.228.20 - 25 |
AP - Singapore |
|
69.64.166.20 - 25 |
US - Dallas |
|
98.159.148.72 - 78 |
US - Reston |
|
64.18.202.100 |
US – Reston |